Responsible Gaming

Gambling should always be a form of entertainment, not a way to earn money or solve financial problems. Never gamble with money you cannot afford to lose, and never chase losses in the hope of winning back what you have spent. If gambling stops being fun and starts causing stress, anxiety, or harm, please seek help immediately.

Age Verification

In New Zealand, the legal age for most forms of gambling—including online betting, casinos, and sports wagering—is 18 years or older. It is illegal for anyone under this age to gamble. We strongly encourage all users to verify their age and only participate if they meet the legal requirement in their jurisdiction. If you are under 18, please do not gamble.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Recognising the signs early is important. Ask yourself if you have experienced any of the following:

• Chasing losses by continuing to gamble to win back money
• Hiding gambling activity from family or friends
• Spending more time or money on gambling than intended
• Lying about how much you gamble or how much you have lost
• Neglecting work, study, or family responsibilities because of gambling
• Borrowing money or selling possessions to fund gambling
• Feeling restless or irritable when trying to cut down or stop
• Experiencing feelings of guilt, shame, anxiety, or depression related to gambling
• Gambling to escape from problems or relieve negative emotions

If you recognise any of these signs in yourself or someone you care about, support is available.

Self-Help Tools

Many reputable betting sites offer practical tools to help you stay in control of your gambling. These tools are designed to be easy to activate and can make a real difference. Common options include:

• Deposit limits: Set a maximum amount you can deposit over a day, week, or month.
• Loss limits: Cap the amount you are willing to lose within a specific period.
• Reality checks: Receive regular on-screen reminders of how long you have been playing.
• Time-outs: Take a short break from gambling for 24 hours, 7 days, or longer.
• Self-exclusion: Block access to your account for a set period or permanently.
• Session limits: Limit the amount of time you spend gambling in a single session.

We encourage you to use these tools proactively, even if you do not currently feel that gambling is a problem.

Support Organizations

If you are concerned about your gambling or the gambling of someone you know, help is available. In New Zealand, the following organisations provide free, confidential support:

• Gambling Helpline New Zealand – Call 0800 654 655 (free, 24/7) or visit www.gamblinghelpline.co.nz
• Problem Gambling Foundation of New Zealand (PGF) – Visit www.pgf.nz for counselling and support services

For visitors from other countries, here are some recognised national organisations:

• UK: GamCare – www.gamcare.org.uk | GamStop – www.gamstop.co.uk
• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

If your country is not listed, please search for your national problem gambling helpline or visit the nearest gambling support service.

Seek Help

If you feel that gambling is no longer a choice but a compulsion, or if it is causing harm to you or your loved ones, please reach out for support today. You are not alone, and help is free, confidential, and available around the clock. Contact one of the organisations above or speak to a trusted healthcare professional. Taking the first step towards help is a sign of strength, not weakness.